Privacy Policy

We only process what is needed to run the platform and support you.

• Account data: name, business email, company, role and login history.
• Product data: shifts, employees, payroll inputs and files you upload.
• Usage and device data for security (IP, browser, app actions, crash/error logs).
• Billing data: invoices, payments and tax details handled by our payment providers.
• Support data: messages you send to us via email, chat or forms.

Processing is limited to the following purposes:

• Provide and improve the FixmanHR service you requested.
• Secure the platform (access control, fraud prevention, backups).
• Customer support, onboarding and training.
• Product analytics to improve reliability and usability (aggregated where possible).
• Legal and compliance obligations (invoices, audit logs, responding to lawful requests).

We rely on GDPR lawful bases that match each activity and keep data only as long as needed.

• Contractual necessity for core product features you subscribe to.
• Legitimate interest for service security, product analytics and service improvement, balanced with your rights.
• Consent for optional communications such as marketing updates (you can withdraw anytime).
• Legal obligation for invoicing and accounting records.
• Retention: active subscription data is kept for your contract term; backups rotate daily; after termination we archive for 30 days then delete or anonymize unless law requires longer.

We do not sell personal data. We share it only with service providers who help us operate.

• Infrastructure, monitoring and analytics providers in the EU/EEA or with appropriate safeguards.
• Customer communications (email delivery, support tools).
• Payment processing partners for invoicing and tax compliance.
• Professional advisors or authorities when legally required.

You can exercise these rights at any time by contacting us.

• Access, correction or deletion of personal data we hold about you.
• Export/portability of data in a readable format.
• Restriction or objection to processing based on legitimate interest.
• Withdraw consent for optional communications at any time.
• Lodge a complaint with your supervisory authority.

We protect FixmanHR with layered security and clear incident response.

• Encryption in transit (HTTPS/TLS) and at rest for stored data.
• Role-based access controls and audit logging for administrative actions.
• Regular backups stored in the EU with tested restore procedures.
• If a data breach occurs, we will notify affected users and regulators without undue delay.