Refund & Cancellation Policy

• 14-day free trial with full access; no credit card needed.
• If you do not upgrade during the trial, access may be paused after the trial ends.
• You can request to extend the trial for evaluation by contacting us.

• Monthly plans renew every month; annual plans renew every 12 months unless cancelled.
• Charges happen at the start of each billing period based on active seats or locations in your plan.
• Invoices and receipts are sent to the billing email you provide.

• Cancel anytime from billing settings or by emailing us; the service stays active until the end of the paid period.
• Remove optional add-ons before renewal if you do not want them charged.
• We confirm cancellations in writing so you have a record.

We want you to be satisfied and fair about billing.

• Monthly plans are non-refundable for the current period once charged.
• Annual plans can receive a pro-rated refund of unused full months if you cancel within 30 days of the invoice date.
• If FixmanHR experiences a verified outage longer than 24 consecutive hours in a month, you may request a credit equal to that day's share of fees.
• Refunds are returned to the original payment method where possible.

• Contact us within 30 days of the charge for any discrepancy.
• Unauthorized or mistaken payments will be investigated and corrected promptly.
• Late payments may lead to suspension until the balance is cleared.